FAQ

Do you have any questions? Then take a look at our frequently asked questions. Is your question not there? Then feel free to contact us.

What are your opening hours?
Our shop is open Monday to Friday from 09:00 to 18:00. On Saturdays, opening hours are from 09.00 to 17.00. We are closed on shopping evenings.
What is the delivery time of carpets and parquet?
The delivery time of a floor is closely linked to our current stock. To provide you with the best possible service, we make sure we visit you in person after giving advice in shop. This way, we can measure everything accurately and expertly on site to ensure you get a perfectly fitting floor.
How do I maintain a marmoleum floor?
The cleaning agent Monel, manufactured by Forbo Krommenie, is perfectly suitable for cleaning your floor. For professional cleaning, however, we recommend using floor polymers. These ensure thorough and effective cleaning that meets the requirements of professional use.
How do I get stains out of oiled parquet?
It is important never to sand the floor, as this can affect its quality. Instead, we recommend using a branded deep cleaner for a thorough cleaning. After cleaning, you can rebuild the floor as it was when you bought it, so your floor will look like new again and retain its original quality.
What is the best way to maintain a lacquered floor?
To clean your floor, you can opt to use a branded product specially designed for the purpose. An alternative option is to use green soap diluted with lukewarm water. Both methods provide effective and gentle cleaning, leaving your floor looking fresh and clean again.
Can I clean my carpet myself?
It is possible to locally clean small surfaces yourself. However, for better results or for larger surfaces, we recommend using a professional, such as Chemdry. They have the expertise and equipment to thoroughly clean your floor. Please note: never use soap when cleaning as this can be harmful to your floor.
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